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Support 2017-09-21T18:56:50+00:00

NuValidity Managed Hosting F.A.Q.

Bandwidth is the amount of data that is accessed while viewing a website. Every time a user views a website, data is transferred, and the measurement of that transfer is bandwidth. In general, images, audio files and video files are higher in bandwidth than text. That means that if you have a more burdensome website in terms of bandwidth – if you have lots of video or streaming audio, for example – you have a higher bandwidth requirement than someone with a simple text-only website, or someone with only a few low-resolution images. Some web hosts offer unlimited bandwidth, and some place a cap on it.

Yes, every NuValidity Plan includes any and all apps, plugins, widgets, etc… you request with your one-on-one intake with your Dedicated Support Manager.  You request that we install a template you have already purchased or you may purchase a Custom Web Design from NuValidity.  All NuValidity Plans include support time included in your plan.  Make sure to pick a plan that best meets your needs.  Additional support hours may be purchased based on the rate of your current subscription.

Yes, all NuValidity’s Managed WordPress plans include weekly backups which are retained for 30 days.  This is an automated service and can be modified at your request.  All backups will be stored on your website’s drive and can be accessed at anytime through your control panel.  Please contact your NuValidity Support Manager to modify any backup services.

No.  NuValidity doesn’t believe in contracts.  All services are month to month and may be cancelled by either party at and time with a 30 day notice.  For you convenience, we can provide 6 month, and 12 month billing.  If you choose to cancel services, all unused credit will be credited back you.

Please visit our hosting page to view the details of our most popular offerings.  We can build custom plans for you as well.  Please use our contact form to let us know all you requirements and a Dedicated Support Manager will contact you.

Yes.  We will handle your migration for you.  Every migration is different and some require more time than others.  Please talk with one of our Dedicated Support Managers to get special pricing.  Sometimes we are able to waive any migration fee with a simple migration.  Other times we may need to charge by the hour when dealing with complex solutions and multiple sites.  We are happy to assist you in any way you would like us to.

While some server configurations can be set up in minutes, most VPS Server add-ons and custom configurations require longer setup times. NuValidity Managed VPS Server plans include custom configurations and installations.  We try to get your initial setup established within 1 business day.

Log in to your WordPress website or blog by entering your domain name and adding “/wp-admin/” For example if your website were: http://nuvalidityexample.com/, enter http://nuvalidityexample.com/wp-admin.

You will be presented with a login screen where you can enter the username and password you created on initial installation.

Virtual Private Server (VPS) allows you to securely receive host and serve websites and software applications online through a server container structure implementing virtual partitioning with a unique IP address.

Isolate multiple applications from one another within containers and limit the amount of shares on physical resources and infrastructure.

Virtual Private Server (VPS) requires some technical skills however the fully-managed VPS option provides customers with a pre-configured build with less time time invested in set-up.

Software administration skills are required knowledge to operate effectively including an intermediate understanding of level-access, file transfer, and file and folder configuration.

cPanel is a Linux-based web hosting control panel used in web hosting and designed for average to expert users. cPanel provides a graphical interface and automation tools designed to simplify the process of hosting a website.

cPanel utilizes a 3 tier structure that provides capabilities for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.

In addition to the GUI, cPanel also has command line and API-based access that allows web hosting organizations to automate standard system administration processes. cPanel is designed to function either as a dedicated server or virtual private server. The latest cPanel version supports installation on CentOS, Red Hat Enterprise Linux (RHEL), and CloudLinux OS.

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Our friendly Dedicated Support Manager Team is standing by and ready to help. Contact professionally trained support personnel by phone, email, or web. Team members are trained to resolve issues ranging from choosing the right domain name to technical issues.

Yes, Managed Hosting gives you all of the features you would normally get with your hosting plan, plus a minimum of one hour of website administration service, (more hours for higher plans).  What does that mean for you? Installation of apps, backups, patches and updates, any cpanel changes, email users, ftp, plus so much more.  You may ask us to do anything to manage your site(s) as long as it falls under your plans monthly hourly limit.  You may purchase additional hours at any time.

Disk space refers to the total space available for a user to store files on at any time. Files may be any type – HTML, images, videos – and at any single given time, the total file size may not exceed the disk space. How much disk space you need is dependent on what type of media and interactions you’ll be hosting through your site. Your email account’s storage is also counted in disk space, so if you have large files that will sit in the account, that will boost your disk space needs. Remember that although you might not need much space now, you want wiggle room to expand and grow in the future, without switching hosts.

This is an abbreviation for Secure Sockets Layer. This is a common protocol used to communicate information securely online. This protocol provides a safe path that runs between two Internet-connected machines or two machines on the same internal network. It is an extremely handy tool used by web browsers who need to connect securely to a web server, given the wild insecurity inherent in the Internet. SSL usually operates and sets up a secure session with little or no interaction from the person actually visiting the web site. You may notice the browser displaying a padlock or the address showing a padlock and a green bar – those are the hallmarks of SSL doing its magic.

A shared web hosting service is an agreement whereby each user gets a certain portion of total available resources. Multiple domains are hosted by the same server, which means that the server’s capabilities are split between multiple domains. This means that these websites will not experience as robust of performance as a website that has a dedicated server applying all of its resources solely to one website. If requests come in for multiple websites on the same server simultaneously, the server will only be able to transfer so much information at a single time. For low-bandwidth websites, the delays will often be unnoticeable, but for more burdensome websites, the delay can be significant.

Not with NuValidity’s Managed WordPress Hosting, NuValidity will manage the database setup and the entire process for you. We make it as easy as possible.

Once you’ve purchased your plan, we will begin installing your theme and building your WordPress website.

Virtual Private Server (VPS) describes a physical web server with an installed operating system enabling custom configurations, virtual partitioning, and a unique IP address.

VPS is a more cost-effective yet powerful option for website owners and developers seeking faster website speeds and a limit to the allocation of shared server resources.

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